Why Did Quality Become A Global Priority?
In today’s interconnected world, quality management has transcended borders and become a critical priority for organizations across industries. From manufacturing to service sectors, businesses recognize that delivering high-quality products and services is essential for survival and success. A study by the American Society for Quality (ASQ) reveals compelling findings: for every $1 invested in developing a QMS, businesses experienced a $6 increase in revenue, a $16 decrease in costs, and a $3 boost in profits. Moreover, the implementation of a QMS led to a 4.8% reduction in costs.