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Five Pillars of Reliability and Maintenance Excellence Training (CMRP Exam Option)

Course Overview

The Certified Maintenance & Reliability Professional (CMRP) program is the #1 credential program for the knowledge, skills, and abilities of M&R professionals. Assessing more than just textbook knowledge, the exam tests and validates, the skills and abilities of maintenance and reliability professionals according to the objective SMRP Body of Knowledge (BoK).

The CMRP is the only certification program of its kind accredited by the American National Standards Institute (ANSI), which follows the globally recognized ISO standards for its accreditation purposes. The test is a thorough examination of a broad scope of expertise measured against the universal standard. It was developed to assess professionals’ aptitude within the five pillars of the SMRP BoK: Business & Management, Manufacturing Process Reliability, Equipment Reliability, Organization & Leadership, and Work Management.

5 Pillars of Maintenance Excellence is a 5 day, interactive training course designed to provide candidates sitting for the CMRP exam with the basic understanding of the five pillars. Each section of the course covers elements of the five areas of the SMRP BoK. Many individuals experience tremendous stress taking exams, at the end of each section, we provide a series of sample test questions that will prepare the exam taker and allow them to feel more comfortable and confident during the exam.

Learning Objectives

  • Improve your understanding of the BoK five pillars
  • Understand the importance of the BoK five pillars and ISO 55000 relationship
  • Identify opportunities in your own workplace for improvement
  • Define best practices within the M&R setting
  • Explore how to apply the essentials of the five pillars into daily activities
  • Develop personal goals to take the next step in your career and be recognized as a true M&R leader

Course Format

This course will be held in a highly interactive workshop format with case studies and real-world examples. The material has been designed using Adult Learning Methodology that believes the ideal ratio for optimum learning and retention is 60%/40%:

60% – blended combination of discussion, practical exercises, simulations, and case studies

40% – material/slides

Participants will engage in interactive exercises and discussions throughout the course to ensure the material is not only taught, but can also be applied. Limited class size (15-20 participants) is strictly enforced to enhance individual learning experiences and interaction with the instructor and other participants.

Course Outline

Welcome & Introduction

  • Course Overview
  • Introduction to the 5 Pillars of the Body of Knowledge
  • Overview of ISO 55000

Pillar I – Business and Management

This subject area describes the skills used to translate an organization’s business goals into appropriate maintenance and reliability goals that support and contribute to the organization’s business results.

  • KPIs
  • Goals & Objectives
  • Performance Measurements
  • Group Exercise
  • Sample Test Questions

Pillar II – Manufacturing Process Reliability

This subject area relates maintenance and reliability activities to the manufacturing or production process of the organization to ensure that maintenance and reliability activities improve the manufacturing or production process.

  • Focus on Safety
  • Utilization of Process Reliability (OEE)
  • Maintenance Management Best Practices
  • Group Exercise
  • Sample Test Questions

Pillar III – Equipment Reliability

This subject area describes two kinds of activities that apply to the equipment and processes for which the maintenance and reliability professional is accountable. First are those activities used to assess the current capabilities of the equipment and processes in terms of their reliability, availability, maintainability, and criticality; second are the activities used to select and apply the most appropriate maintenance practices, so that the equipment and processes continue to deliver their intended capabilities in the safest and most cost-effective manner.

  • Identification of equipment downtime
    • MTBF
    • MTTR
    • MTBM
    • Weibull Analysis
  • Preventive Maintenance Strategies
  • Predictive Technologies Optimization
  • Group Exercise
  • Sample Test Questions

Pillar IV – Leadership and Organization

This subject area describes processes for assuring that the maintenance and reliability staff is the most qualified and best assigned to achieve the maintenance and reliability organization goals.

  • Organizational Structures (ratios)
  • Skills Assessment and Training
  • Organizational Stability
  • Group Exercise
  • Sample Test Questions

Pillar V – Work Management

This subject area focuses on the skills used to get the maintenance and reliability work done. It includes scheduling and planning activities, quality assurance of maintenance activities, stores and inventory management.

  • Identification
  • Planning
  • Scheduling
  • Execution
  • Close out / Analysis
  • Storeroom Operations
  • Group Exercise
  • Sample Test Questions

5 Pillar Review

  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

CMRP Examination


The afternoon of the third day, candidates will sit for the CMRP exam administered by a certified SMRP

Proctor. The exam results will be submitted to the SMRP/CMRP certifying body for review and results will be communicated directly to the delegate.

Who Should Attend

5 Pillars of Maintenance Excellence was designed specifically for individuals participating in or aspiring to further their professional careers and accreditation.

By Job Title:

  • PM/Maintenance Preparers
  • Managers/Supervisors/Leadership
  • Reliability Engineers
  • Technical Authorities
  • Maintenance Leads/Supervisors
  • Lead Technicians & Operators
  • Operation Supervisors
  • Improvement Leaders
  • Maintenance & Reliability Professionals


  • Certificate of Attendance
  • Training Manual
  • Worksheets/Exercises
  • Contact Information of Instructor for Support