What is it?

Apollo Root Cause Analysis™ – ARCA™ methodology was originally developed in the mid 1980’s by Dean L. Gano as a result of his inability to find an effective method for solving safety problems encountered in his position within the nuclear power industry. While several problem-solving methods were available at the time, none were proven to be consistently effective.

After its initial introduction, interest in the ARCA™ was sparked within heavy industry as organizations sought a simple, structured, yet highly effective method for solving manufacturing, reliability and EH&S issues. Continued interest led to the creation of Apollonian Publications LLC and RealityCharting – training, investigation and consulting firm.

Since that time, ARCA™ has continued to evolve and advance with our most recent introduction of RealityCharting® RC Pro. Presently ARCA™ is utilized in many diverse industries and organizations across the globe and taught in several languages. Each year, thousands of students from widely diverse backgrounds and industry are trained in ARCA™ to generate improvements, eliminate defects, prevent issues, and provide value to their organizations. No other Problem Solving course combines the analysis of critical thinking with the creative process so that effective solutions are found almost every time.

Learning Objectives:

This course exposes common characteristics of ineffective problem solving so Practitioners or Facilitators can recognize and prevent the analysis team – RCA Participants – from falling into non-value added discussions to help them get to effective solutions.

Analysis Cycle and Quality are key factors. Practitioners learn the concepts of effective ARCA™ and incident analysis including establishing problem definition, problem significant and value, building a common reality chart for all stakeholders through the ARCA™ cause and effect charting process, including generating effective solutions and reporting.

Students are challenged with exercises that accurately portray common workplace problems, including role-playing group activities in which they perform an actual ARCA™ case study.

We know that people learn by doing. Which is why our training courses are designed to be highly interactive and hands-on. During the course participants will complete a variety of exercises and work in teams to solve real problems and come away with:

A new way of thinking and deep understanding of cause and effect relationships
The ability to select the most effective solutions using a ‘solution test’
Confidence to lead a team through a root cause analysis from start to finish

Who Should Attend?

Not limited to: Technicians, Mechanics, Supervisors, Lead Auditors, Investigators, Incident Responders, EHS, Black Belts, Master Black Belts, Quality Leaders, RCA Leaders, and Lead Personnel should attend. Including, any employees who are asked to lead issue resolution daily.

Price per delegate: USD 1,895+ GST/VAT (if applicable)

Group Registration: send four (4) delegates and get 25% discount

Rate includes:

RealityCharting® RC Pro software license (1-year access)
ARCA™ Facilitator manual
ARCA™ Memory Jogger
.pdf eBook of “RealityCharting® – Seven Steps to Effective Problem Solving” by Dean L. Gano
Course Completion Certificate.
Lunch and snacks during training days.

Workshop Exercises:

Learning reinforced with “hands-on” exercises – including a “3” hour final exercise – that allow students to apply the Apollo RCA™ process to real world Problems and demonstrate presentation skills.

Training Options

Option 1: RC Coach 100% virtual – no instructor interaction. $695/student (1 to 10 students) … discounted to $595/student (11+ Student) … (no min/max)
- RC Coach is about 4-hours long of on-line training
  - Web access, take on your own as you see fit. In one session, or in as many sessions as you can
  - Remain open for 6 month for students to complete the training
  - 6 chapters, and you will receive a certificate at the end when you complete all chapters.
  - We can monitor student status and if they completed all chapters/learning.
  - End of training students will receive a certificate.
- NO Software
Option 2: RC Coach + RealityCharting Software RC Pro 100% virtual – no instructor interaction … $1,995/student
- RC Coach is about 4-hours long of on-line training
  - Web access, take on your own as you see fit. In one session, or in as many sessions as you can
  - Remain open for 6 month for students to complete the training
  - 6 chapters, and you will receive a certificate at the end when you complete all chapters.
  - We can monitor student status and if they completed all chapters/learning.
  - End of training students will receive a certificate.
- RealityCharting RC Pro: Individual copy included for every student.
Option 3: Blended Learning – Virtual Instructor Interaction: Webinar (~4 hours of Instructor Led Training) + RC Coach + RealityCharting software … $2,295/student (Minimum 5 and up to 10 students) … discounted to $2,195/student (11+ student).
- Step 1a: Student will need to complete RC Coach. RC Coach is about 4-hours long of on-line training
  - Web access, take on your own as you see fit. In one session, or in as many sessions as you can
  - Remain open for 6 month for students to complete the training
  - 6 chapters, and you will receive a certificate at the end when you complete all chapters.
  - We can monitor student status and if they completed all chapters/learning.
  - End of training students will receive a certificate.
- Step 1: RealityCharting RC Pro: Individual copy included for every student.
- Step 2: Pre scheduled Webinar – Group Session (5 minimum, no max # of students)
  - 4 hour for an Instructor lead session
  - Concentrate on exercises and software.
  - Example 10:00 AM to 2:00 PM (or equivalent hours) … 15 min break ~12:00 PM

***Prices are all in US Dollars and VAT-Ex.***

Effective Problem Solving: 202-Apollo Root Cause Analysis for Facilitators

Training Options